Effective and last updated: 2020-05-05

G Element Pte Ltd – the company that operates the Senfi website and its related services – is committed to protecting the privacy and security of your personal information.

This Privacy Policy applies to the Senfi website senfi.io and related online services (collectively known as “Website”) and states how we handle your personal information.

By accessing and using the Website, you are accepting and consenting to the practices described in this policy as well as consenting to our use of cookies in accordance with the terms of this policy. If you do not agree with this privacy policy, please do not continue to use our Website or provide your information to us.

 

1. OUR PRINCIPLES ON USER PRIVACY AND DATA PROTECTION

  • We take privacy protection seriously and recognise that we have a duty of care to the people whose data we hold.
  • We will only collect and process data when it is absolutely necessary.
  • When we do collect and use the data we collect, we will make it clear why we are doing so and how it will be used.

 

2. INFORMATION WE COLLECT

Your Personal Information.

When you sign up for an account, either on your own or on behalf of an organization, we ask you for your full name, your email address and a password. This account-related information will not be made public on the website. The email address and password are used to authenticate and identify you when you access your account. We use your full name to address you when we need to communicate with you by email on account-related matters. Please be aware that If you are unable to provide this information to us, we will not be able to create an account on the website for you to use our services.

Usage and Tracking Information

Cookies are small pieces of code that your browser can store on your computer. They contain information to be able to identify you during a next visit and enable us to collect information about the usage of our site and services with the purpose to improve our services to you. Our cookies are not used to identify persons, but to identify machines and to generate usage statistics in order to optimize our Website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which reside on your computer until you delete them) to provide you with a more personal and interactive experience on our website.

Log file information is automatically reported by your browser or mobile application each time you access a website. When you use our Website, our servers (which may be hosted by a third party service provider) may, through the use of cookies, log files and/or other tracking technologies, including but not limited to third-party technologies such as Google Analytics, collect and store information that your web browser sends whenever you visit any website. These technologies may collect information such as, including but not limited to, your IP address, operating system, browser type, pages viewed and other such information. Senfi does not link this automatically-collected data to personally identifiable information. This information is gathered from all Website visitors, regardless of whether they own a user account on the Website.

 

3. HOW WE USE THE COLLECTED INFORMATION

Provision of Services.

We use the information to verify your identity when you log in as well as to operate, maintain, enhance and provide the services of the Website to you.

Website Analytics and Improvement.

We use Google Analytics to understand and measure the effectiveness and performance of how our Website is being used by visitors so as to deliver a better experience to visitors. You can find out more about how Google Analytics collects and processes data at httpss://policies.google.com/technologies/partner-sites.

Communicating with You.

We may send you service-related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by cancelling your account.

Cookies and Tracking Technologies

We use cookies to personalize our Website experience, such as remembering your logged-in status.

 

4. SHARING OF INFORMATION

We do not share any personally identifying information publicly or with third-parties, except when required to by law, as well as in the following circumstances:

Third-party Service Providers

We may work with third party service providers who provide website, application development, hosting, analytics, enhanced services, maintenance, support, and other services to us. These third parties may have access to, or process the User-Provided Information as part of providing those services for us. We will execute confidentiality agreements with these service providers and limit the information provided to these service providers to the extent reasonably necessary for them to perform their functions.

When there is a Change of Ownership

We may sell, divest or transfer the Website or parts of the Website to another owner. Under these circumstances, we may disclose and transfer information to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets or similar transaction, as well as in the event of an insolvency or bankruptcy.

 

5. HOW YOU CAN AMEND OR DELETE YOUR INFORMATION

You may update, correct, or delete your account information at any time by accessing your Account settings on the Website.

The contents of closed accounts are deleted within 6 months of the date of closure, unless we are prevented from doing so due to technical, legal or other limitations. These delays are necessary to discourage users from engaging in fraudulent activity. Please note that any information that we have copied may remain in back-up storage for some period of time after your account closure request. This may be the case even though no account information remains in our active user databases.

 

6. THIRD-PARTY HYPERLINKS

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

 

7. COMMERCIAL ADVERTISEMENTS

We do not serve any form of commercial advertisement nor work with any third-party vendors to serve any commercial advertisement on our website.

 

8. STRICTLY NOT FOR CHILDREN UNDER THE AGE OF 13

The Website is not directed to nor intended to be used by children under the age of 13.

 

9. SECURITY AND PROTECTION OF DATA

G Element is concerned with protecting your privacy and personal data. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information on our Website may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard technical safeguards. We encrypt all transmitted information using secure socket layer technology (SSL). However, as no method of transmission over the Internet or electronic storage is absolutely secure, we cannot guarantee the absolute security of your information. If we discover a breach to our systems and databases, we will inform you of the occurrence of the breach within reasonable time.

 

10. HOW WE RETAIN COLLECTED INFORMATION

We only retain collected information for as long as your account is active or otherwise for the time needed for us to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain the collected information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

11. CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices. Any access or use of the Website by you after such changes shall be deemed to constitute acceptance by you of the updated Privacy Policy. If you do not agree to abide by these practices or any future Privacy Policy, please do not continue to use or access the Services.